Structural Waterproofing respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit www.structuralwaterproofing.uk, contact us, request a quote, or use our services.
This policy is intended to help you understand what information we collect, why we collect it, and your rights under the UK GDPR and the Data Protection Act 2018.
Structural Waterproofing
Website: www.structuralwaterproofing.uk
Structural Waterproofing provides specialist waterproofing solutions for below-ground and critical structural areas across the UK, including investigation of water ingress, design support, and installation of suitable protection systems.
Data controller: Structural Waterproofing
For privacy-related enquiries, please contact us at:
Email: privacy@structuralwaterproofing.uk
Contact page: https://www.structuralwaterproofing.uk/contact/us/
We may collect, use, store, and transfer the following personal data:
When you contact us or submit an enquiry through our website, we may collect:
When you use our website, we may automatically collect certain information such as:
Our website may use cookies and similar technologies to improve functionality, analyse traffic, and help us understand how visitors use the site. Please also refer to our Cookie Policy.
We use your personal data to:
Under UK data protection law, we must have a lawful basis for using your personal data. Depending on the circumstances, we rely on:
Where processing is necessary to take steps at your request before entering into a contract, or to perform a contract with you, such as responding to a project enquiry or preparing a quotation.
Where it is necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms. This may include:
Where we need to comply with legal or regulatory requirements, including tax, accounting, insurance, and legal claims handling.
Where required, we will rely on your consent, for example for certain cookie-related processing or optional marketing communications. You can withdraw consent at any time.
We collect personal data:
We do not sell your personal data.
We may share your information where reasonably necessary with:
We require third parties processing personal data on our behalf to handle it securely and lawfully.
We primarily aim to store and process personal data within the UK or countries offering appropriate levels of protection. If we use service providers outside the UK, we will take appropriate safeguards to protect personal data in line with applicable law.
We will only keep personal data for as long as necessary for the purposes for which it was collected, including satisfying legal, accounting, insurance, dispute-resolution, and record-keeping requirements.
As a general guide:
We may retain data for longer where there is an ongoing legal claim, complaint, insurance issue, or other legitimate need.
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, or disclosure. These measures may include:
However, no method of online transmission or storage is completely secure, so we cannot guarantee absolute security.
Under the UK GDPR, individuals have rights including:
To exercise any of these rights, please contact us using the details above.
We may need to verify your identity before responding to your request.
If you have concerns about how we use your personal data, please contact us first and we will try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.
Our website may contain links to third-party websites. If you follow a link to another website, please note that those websites have their own privacy policies and we do not accept responsibility for their content, security, or data practices.
Our website and services are intended for business, property, and project-related enquiries and are not directed at children. We do not knowingly collect personal data from children.
We do not use your personal data to make solely automated decisions that produce legal or similarly significant effects on you.
We may update this Privacy Policy from time to time to reflect changes in law, our services, or our data practices. Any updates will be posted on this page and will take effect from the revised effective date shown at the top.
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Structural Waterproofing
Website: www.structuralwaterproofing.uk
Email: privacy@structuralwaterproofing.uk
At Structural Waterproofing, we deliver specialist waterproofing solutions for below-ground and critical structural areas across the UK. We manage the full scope from investigation of water ingress and risk points through to the design and installation of appropriate protection systems, including cavity drainage, cementitious coatings, external waterproofing, lift pit waterproofing, and associated remedial works. Our teams address the key causes of structural water penetration, including groundwater pressure, defective joints, vulnerable penetrations, and failures at retaining walls, foundations, and basement structures, with clear documentation and consistent site standards throughout. Whether you are a developer, principal contractor, managing agent, commercial property owner, or asset manager, we provide dependable delivery that helps keep structures dry, protected, and fit for long-term use.
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